Business topics

Essential business information

Warranties and refunds in your state or territory

Australian Capital Territory

Office of Fair Trading.

New South Wales

Office of Fair Trading - for information about warranties and refunds.

Northern Territory

Consumer and Business Affairs - Guidelines for traders on refunds (PDF, 0.07MB) and warranties or guarantees (PDF, 0.09MB).

Queensland

Office of Fair Trading - Warranties and refunds.
Queensland Government Product and service warranties quiz.

South Australia

Office of Consumer and Business Affairs - Warranties and refunds.

Tasmania

Consumer Affairs and Fair Trading - Warranties (PDF, 0.13MB) & Refunds (PDF, 0.07MB).

Victoria

Consumer Affairs Victoria - Warranties and guarantees and refunds.

Western Australia

Consumer and Employment Protection - When customers want a refund.

- 2009